Welcome to INTIMA Chocolates. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

 

1. General Information

INTIMA Chocolates is a registered Pakistani brand that specializes in handcrafted premium chocolates infused with natural ingredients. Our products are designed for adult consumption (18+) and are intended to enhance overall wellness and intimacy. All products are made with natural ingredients; however, individual results may vary.

 

2. Product Use

• INTIMA Chocolates are intended for moderate consumption only.
• Recommended serving: one piece every 24 hours.
• Do not exceed the suggested serving size.
• Not suitable for children, pregnant or breastfeeding women, or individuals with heart conditions, high blood pressure, or allergies to any listed ingredients.
• Consult a healthcare professional before use if you have a medical condition or are taking medications.

 

3. Allergies & Ingredient Disclaimer

Our chocolates may contain traces of milk, soy, or other allergens. Please review the ingredient list carefully before consumption. INTIMA Chocolates is not responsible for any allergic reactions or side effects caused by improper use or pre-existing conditions.

 

4. Quality Assurance

We maintain strict hygiene and quality standards during production and packaging. All products are handled under food-safe conditions and tested for purity and safety through certified local laboratories.

 

5. Shipping & Delivery

• Orders are processed within 4–5 business days after confirmation.
• Delivery times may vary depending on your location and courier service.
• INTIMA Chocolates is not responsible for delays caused by courier issues, incorrect address details, or unforeseen circumstances.

 

6. Returns & Refunds

Due to the perishable nature of chocolates, we do not accept returns or exchanges once the product is delivered.

Refunds may only be issued for:
• Damaged or defective products upon arrival (must provide clear photos within 24 hours of delivery).
• Wrong product shipped (verified with our dispatch records).

Our team will review each case individually to ensure customer satisfaction.

 

7. Limitation of Liability

INTIMA Chocolates shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Consumption of our chocolates is entirely at your own discretion and responsibility.

 

8. Intellectual Property

All website content including logos, images, product names, text, and packaging design is the intellectual property of INTIMA Chocolates. Reproduction, modification, or distribution without written consent is strictly prohibited.

 

9. Updates to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. The latest version will always be available on our website and shall apply immediately upon posting.